Guest Services Staff

We are so proud to serve our groups with gracious hospitality. The following teams work very closely to make sure you have the most significant experience possible. Please let us know if we can do anything to serve you better!

Management 

BRENT THOMSEN
Director/Guest Services
BThomsen@NLOM.org
Big Picture "Hospitality" Guru!

DANA JAHN
Manager Events/Planning
DJahn@NLOM.org
Detail Dana!

Brent and Dana's responsibilities to you:

• Help you determine the best facility and services for your group
• Assist you with all the information you need to have a significant experience
• Provide you with up-front and honest pricing and timely billing
• Accommodate your group in a way that makes you MORE successful in accomplishing your goals!

Hosts

GRANT STECHER
Hospitality Manager
GStecher@NLOM.org
Go To Grant!

STEVE STEIL
Host
SSteil@NLOM.org
Hard-working, shorts-wearing 
man with the answers!

TREVOR CASSERLY
Host
TCasserly@NLOM.org
Going the extra mile man!

 

The host's responsibilities to you:

• Welcome and direct you to your meeting space, overnight room, or a meal.
• Have the coffee brewed, empty your trash, make a campfire, anything you need 24 hours a day!

Kitchen

ORESTES COOPER
Chef
OCooper@NLOM.org
Makes AMAZING food!